News

PRESS RELEASE: Survey shows that Schoeller Allibert customers in Germany are extremely satisfied

The survey shows that Schoeller Allibert customers in Germany are extremely satisfied. The recommendation rate is almost 100 percent.

Contact us

Get in touch

The survey shows that Schoeller Allibert customers in Germany are extremely satisfied:

The recommendation rate is almost 100 percent

Berlin - Schoeller Allibert, the specialist for returnable packaging solutions, cannot but be happy with its very satisfied customers. This is the result of a survey the company recently carried out. The vast majority of users firmly believe in the company's product quality, service and price-performance ratio. Almost all customers would buy Schoeller Allibert products again - and even recommend them.

High quality, short delivery times and fair prices - for users of packaging and transport systems, these are decisive criteria when choosing a suitable supplier. The company wanted to learn directly from its customers to what extent Schoeller Allibert in Germany meets these requirements. The response was overwhelmingly positive: A stunning majority of 88 percent of respondents are "satisfied" or "very satisfied" with Schoeller Allibert in general. "We have obtained exceptionally good approval ratings in all categories," says Managing Director Hans-Joachim Wiedmann with satisfaction. "The user has been impressed above all by the quality, ease of use and design of our products."

Nearly 700 customers were contacted by the company, two-thirds of which via the company's own webshop. This has also been praised in ratings: Both visual appearance and ease of use, as well as the staff's friendliness and telephone availability, have been particularly well graded. "Our customers also appreciate our excellent consulting skills and the ability to deal with individual requests," adds Wiedmann.

98 percent maintained they would buy the products of the packaging specialist again - and 96 percent even recommend them to other companies. "These numbers make us of course very proud because they are a clear confirmation of our good work besides being a great recommendation for future orders," says Wiedmann.

Caption:

Most customers would buy Schoeller Allibert returnable packaging solutions again and even recommend them.

Contact us

Get in touch
  • October 21, 2016
  • Share

Contact us

Inspiration

Related

relevantItems.news.intro

All news
SmartLink news article banner
News
SmartLink: Transforming Logistics with Sustainability and Efficiency

In an era defined by environmental consciousness and sustainability goals, businesses are seeking innovative solutions to reduce their carbon footprint and drive positive change. At the forefront of this movement is Smar...

Read news
INNOVATION: The Hoegaarden 24x0.25 L bottle crate
News
The Hoegaarden 24x0.25 L bottle crate

At Brau Beviale fair, end of November in Berlin, Schoeller Allibert displayed very innovative beverage packaging solutions: the Hoegaarden 24X0,25L bottle crate, unique as it can take bottle but also cardboard bottle pac...

Read news
JumboNest, voted one of the Top 100 best-designed Dutch industrial products
News
JumboNest®, voted one of the Top 100 best-designed Dutch industrial products

We are very proud to announce that our rigid pallet container, 

Read news